Appointment Process
All appointments must be booked through our undivine platform. We do not
accept bookings via phone or email. Users must create an account on our platform to book appointments.
Appointments can be scheduled based on the availability provided by the
service provider.
Cancellation and Rescheduling
Users can cancel or reschedule appointments through their account on our
platform. Cancellations or rescheduling should be made at least 24 hours before the
appointment time.
Late cancellations or rescheduling may result in a penalty or loss of
booking privileges.
No-Show Policy
Failure to attend a scheduled appointment without prior cancellation
(no-show) may result in penalties determined by the service provider. Repeated no-shows may lead to suspension or termination of the user's
account.
Late Arrival
Users are expected to arrive on time for their appointments. Late arrivals
may result in a shortened appointment duration or cancellation at the
discretion of the service provider. Please contact the service provider directly if you anticipate being late
for your appointment.
Payment
Payment for services rendered may be required at the time of booking or
after the appointment, depending on the service provider's policies. Users are responsible for ensuring that their payment information is
accurate and up to date.
Service Provider Policies
Users are expected to adhere to the policies and guidelines set forth by
the service provider, including any specific requirements or instructions
for their appointments. Any disputes or issues related to services provided should be addressed
directly with the service provider.
Privacy and Security
We are committed to protecting the privacy and security of user information.
Personal data provided during the booking process will be handled in
accordance with our privacy policy.
Feedback and Reviews
Users are encouraged to provide feedback and reviews after their
appointments to help improve our platform and the services offered by our
partners. Constructive feedback is appreciated and valued.
Changes to Policy
We reserve the right to update or modify this appointment policy at any
time. Users will be notified of any changes through our platform or via
email.
By booking an appointment through our platform, you acknowledge that you have
read, understood, and agreed to comply with our appointment policy. If you have
any questions or concerns, please contact our customer support team.